Knowledge Base

Welcome to TrexServers

Welcome to TrexServers! Thank you for choosing TrexServers for your web hosting needs. This guide will help you get started. Getting Started Steps Cr...

How to Order Hosting

How to Order Hosting Ordering hosting with TrexServers is quick and easy. Step 1: Choose Your Plan Visit our Pricing Page to compare hosting plans. St...

How to Access Your Control Panel

How to Access Your Control Panel Your hosting account includes DirectAdmin, a powerful control panel. Accessing DirectAdmin Open your web browser Go ...

How to Reset Your Password

How to Reset Your Password If you forgot your password, you can easily reset it. Step 1: Go to the Login Page Visit the TrexServers Login page. Step 2...

Setting Up Two-Factor Authentication

Setting Up Two-Factor Authentication Two-factor authentication (2FA) adds an extra layer of security to your account. Enabling 2FA Go to Account Sett...

Sharing Account Access Safely

Sharing Account Access Safely Shared access lets you give another person limited access without giving them your main account password. When to use sh...

Understanding Your Hosting Plan

Understanding Your Hosting Plan Each plan includes different resources and features. Starter Plan ($4.99/mo) 10 GB SSD Storage100 GB Bandwidth1 Websit...

How to Manage Your Services

How to Manage Your Services Your dashboard lets you view and manage all your hosting services. Viewing Your Services Login to your DashboardClick Serv...

Pointing Your Domain to TrexServers

Pointing Your Domain to TrexServers After your hosting service is active, your domain needs to point to the server before visitors can reach your site...

Installing SSL for Your Website

Installing SSL for Your Website SSL allows your site to load securely over HTTPS. TrexServers hosting supports free SSL certificates through DirectAdm...

How to Pay Your Invoice

How to Pay Your Invoice TrexServers accepts payments via Stripe and PayPal. Step 1: View Your Invoice Login to your DashboardClick InvoicesClick the i...

Understanding Your Invoice

Understanding Your Invoice Your invoice shows all details about your hosting charges. Invoice Number Each invoice has a unique number (e.g., TX-000001...

Renewals, Suspensions, and Cancellations

Renewals, Suspensions, and Cancellations Hosting services are billed in advance. Keeping invoices paid keeps service active. Renewals When a service a...

What Happens After You Pay an Invoice

What Happens After You Pay an Invoice After payment, TrexServers marks the invoice paid and starts any related service automation. Hosting orders For ...

How to Open a Support Ticket

How to Open a Support Ticket Need help? Our support team is here for you. Step 1: Go to Support Login to your DashboardClick TicketsClick Open New Tic...

How to Update Your Account Settings

How to Update Your Account Settings Keep your account information up to date. Accessing Settings Login to your DashboardClick Account in the navigatio...

Requesting a Website Migration

Requesting a Website Migration If you are moving from another host, TrexServers can review your site and help with migration where practical. What to ...

Getting Started with DirectAdmin

Getting Started with DirectAdmin DirectAdmin is your control panel for managing your hosting account. Logging In Go to https://yourdomain.com:2222Ente...

Creating Email Accounts in DirectAdmin

Creating Email Accounts in DirectAdmin Your hosting account can include domain-based email accounts, depending on your plan limits. Sign in to Direct...